Our Customers Love Us!
We have such wonderful customers, and it feels great when they express their appreciation for the hard work we do for them. We thought you might like to read just a few of the amazing things they have told us over the years.
Mostly they were both unbelievably helpful in answering every question I asked them. They were very patient and polite. I was impressed by their knowledge of everything involving combustion, wood sources, flue exhausts etc.
I hope this email will suffice for a feedback method. Please pass on my feedback to both gentlemen. I really appreciated their thoroughness and expertise on everything! And office staff (including Kim) were incredibly helpful as well! Probably one of the most professional business’ I’ve worked with in this area.
Thanks again for all of your help!
Thanks for a great job!
I want to thank you all for an efficient and most effective repair and the most professional yet friendly manner in which it was completed.
They were at my home when they said they were going to be, and from the moment they arrived they were very professional and efficient. As Jake was greeting me his men were already getting the ladders off the truck and setting them up. They then scrambled up the ladders and went to work removing the failed liner from my chimney in preparation for installing the new liner. They carefully removed the old liner and had the new one installed, insulated, capped and hooked up to my furnace in just four hours from the time that they arrived!! It was a great pleasure for me to deal with people who took pride in their work and did everything that they said they would. I would without reservation recommend Brickliners Corp.
Thanks so much.
I recently purchased the house I grew up in located in South Burlington. My parents had sold it four years earlier. The owners I bought it from had removed the woodstove. As I result, I needed to find someone to do the following:
- Inspect the woodstove to determine if it was still in good condition for burning
- Inspect the chimney and clean it if necessary.
- Re-install the wood stove.
I called the Chimney Sweep© to ask if they installed used woodstoves and they gave me the names of three companies I could call. Brickliners was one of the companies and the most pleasant on my initial inquiry call. I scheduled an appointment and their employee, Andy, was prompt and polite and very helpful. He inspected the woodstove, advised me on work I could do to bring it up to snuff, inspected the chimney which I then learned would need to be lined with stainless steel to bring it up to code, and inspected the fireplace surround/hearth for any areas of concern. He did a thorough inspection and let me know both estimated costs to do the work and the reasons why it would need to be done.
Brickliners then worked with me on scheduling for a time that was convenient and would not negatively impact other renovation work I was doing. When they came back to do the work, the team was again, prompt and polite and respectful. They did quality work (my father was quite impressed when he saw the final installation and the repair work at the chimney cap) and despite the fact that my house is right now a construction zone and has debris everywhere and I told Andy there was no need to vacuum up the bits of debris left from their work, he insisted on doing so.
I guess the short answer is:
I am very satisfied with their work. I found the team knowledgeable and thorough and attentive to their work quality. They arrived when they said they would, and despite the construction zone atmosphere, they still cleaned up after themselves. I am not related to anyone employed by Brickliners, nor had I ever met any of these individuals before they worked on my home.
I can recommend them without reservation.